Not resolved
Value for money

We purchased Trane Heat Pump (Model# 4TWR6042H1000AA) and Air Handler (Model# TEM6A0C42H41SA). We live in Florida and have so much slime that we have to pull from the drain line it is crazy.

Here is a picture. I called our installer Del-Air and they said you say it is an environmental issue. He asked me what I cleaned my floors with and I said a steam mop, that I never use chemicals in the house. Before we purchased a Trane we had a Bryant and never had a slime problem.

We spent a lot of money on this unit and our plaque by slime issues on a regular basis, what can be done?

Its more than any homeowner should have to go through. How can you help us?

Product or Service Mentioned: Trane Air Conditioner.

Reason of review: Bad quality.

Monetary Loss: $8000.

Preferred solution: Let the company propose a solution.

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