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Bought a entire new $8,600 Trane AC and gas furnace system 5 years ago. Last week the refrigerant line dryer leaked on compressor unit.

Charged me $800 for labor and refrigerant to repair even though dryer "part" was covered, but charged $418 to refill refrigerant --not covered under warranty even though the defective line dryer was the cause of the lost refrigerant . Spoke to Trane customer relations.

They basically told me too bad, refrigerant is not covered under the parts warranty even though the refrigerant is part of the compressor. NO ONE should consider a Trane product with this deceptive warranty policy.

This person wrote the review because of warranty issue of trane air conditioner from Trane. Reviewer claimed that he or she wants Trane to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Anonymous
Bellflower, California, United States #1177715

Installation goes a long way

The company who installed your unit should've taken responsibility of that issues since they are the ones who weld the dryers in

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