filters
state:
Show
city:
Show
product:
Show
Replaced my tired old furnace with supposedly the best on the market...a Trane XC95m high efficiency model with their XL1050 thermostat. The furnace is spec'ed to control temp to within 1 degree. Unfortunately, the thermostat can't keep up with temperature changes...so...
Read more
#1133206
Reply to reviews
It's a money pitt, 6/22/2010 replaced motor control circuit board. 8/23/2012 freon low added 6 lbs. of freon. 9/4/2012 pump system down, replaced the coil & TVX, installed dryer in air handler. 1/26/2014 replacedEvap. motor $1265.28, CK. froen. after ECM did this freon...
Read more
1.0
#1040407
Reply to reviews
JUST BOUGHT A HOUSE IN FLORIDA. PREVIOUS OWNER KNEW HE WAS SELLING AND HAD PURCHASED A NEW TRANE SYSTEM AND PURCHASED THE EXTENDED WARRANTY TRANSFER AS HE KNEW HE WAS SELLING THE HOME. WE PURCHASED THE HOME OVER THE PHONE IN APRIL AND OCCUPIED THE HOME IN SEPTEMBER. ...
Read more
1.0
I liked
  • Service technician
I didn't like
  • Customer escalation team
  • Management
  • Customer service people
#959153
Reply to reviews

Trane - Would not honor their warranty

Trane
#1112550
1.1
Details
I would never buy a trane system . Because the don’t honor their product. Buyer beware.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Trane - Poor quality!

Trane
#1099401
1.3
Details
Have two units. One downstairs and one upstairs. House built in 2013. Less than four years upstairs problems. Over $600. Labor and Freon. Little over four years both units have problems. Labor and Freon. Over $1500. Trane covers parts until July 2018. Garbage! Probably had better luck with a Goodman.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Trane Air Conditioner Review

Trane
#1036777
1.0
Details
Before one and half year back I bye a train ac 1.5 tone in my clinic i m not satisfied compressor trip some time with 15 minute and not start again i m completing so many times but my prob not solve me and pt suffer a lot
Comment
Show
Customer service
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Value for money

Trane Staff Review

Trane
#761046
1.3
Details
2 people at the counter no manager and when there is one he sits in his office and provides no help. Phones ring and ring the whole time and each transaction takes upwards of 20 minutes per customer. Customer service at trane supply in west palm beach is garbage.
Comment
Show
Customer service
Diversity of Products or Services
Price Affordability
Staff
Turnaround Time
Website

I purchased a $10K 5 ton Trane unit in May of this year. 4 months later, the system wasn't cooling. Contact had gone bad in the outside unit. Technician said he had never seen a contact go bad that quickly. The burnt out contact was made in...China. The contacts...
Read more
#915485
Reply to reviews
Bought a entire new $8,600 Trane AC and gas furnace system 5 years ago. Last week the refrigerant line dryer leaked on compressor unit. Charged me $800 for labor and refrigerant to repair even though dryer "part" was covered, but charged $418 to refill refrigerant...
Read more
Anonymous
Anonymous

Installation goes a long wayThe company who installed your unit should've taken responsibility of that issues since they are the ones who weld the dryers in

#865012
Reply to reviews
We bought a house --the builder put the equipment in his name. We we were told the equipment was warranty in our name. We have a signed addendum saying all equipment is in our name. Unfortunately not true. We were not in our 90 days of transfer. Trane did not...
Read more
1.0
#820658
Reply to reviews
This correspondence is in regards to an erratic and dangerous Trane service vehicle my daughter and I encountered Friday morning (2/12/2016) at 6:30 AM on US 290 at West 43rd in Houston, Texas. I was in the process of taking my daughter to school, the Duchesne...
Read more
1.3
I didn't like
  • Staff
#790683
Reply to reviews

I had a heat pump installed in Nov after being convinced by dealer that trane heat pump was very efficient and I would not need auxiliary gas heat. 1500 sq.ft. very well insulated, mostly 8 ft. ceiling. Pre programed thermostat. Without gas logs burning, trane trash...
Read more
#787362
Reply to reviews
The temperature in my retail space has been in the 50° range for about a week and a half and train has neglected to come out. The thermostat historically is a very poor quality. The HVAC people in the area almost hate to work on it at all. I wish someone would file a...
Read more
2.0
#762028
Reply to reviews
Trane wreck sept 2014 bought a new trane furbace and ac 16seer furnace worked great ac junk got about 4 days out of it broke dow around early july now sept no ac all summer 90 to 95 degres called trane told your selling lemons not a.c.i said to the guy if you wer...
Read more
#693103
Reply to reviews